Shipping Policy

At Pikocart, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping times, and delivery procedures.

Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and dispatched, you will receive a confirmation message with delivery details.

Delivery Time

We currently deliver throughout Bangladesh.

Estimated Delivery Times:

  • Inside Dhaka: 1–3 Business Days
  • Outside Dhaka: 2–5 Business Days

Please note that delivery times may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout and may vary depending on the delivery location.

Typical delivery charges:

  • Inside Dhaka: ৳80
  • Outside Dhaka: ৳130

Shipping charges may be adjusted during promotional campaigns or special offers.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across most areas in Bangladesh.

Customers can pay upon receiving and checking the product.

Order Tracking

After your order is dispatched, our team may provide shipment updates through phone call, SMS, or messaging platforms.

If you need assistance regarding your order status, please contact our support team.

Delivery Attempts

Our courier partners will attempt delivery to the provided address.

If delivery cannot be completed due to incorrect address information, unavailable recipient, or repeated failed delivery attempts, the order may be returned.

Additional shipping charges may apply for re-delivery requests.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of receiving your order.

To help us resolve the issue quickly, please provide:

  • Your Order Number
  • Photos of the received item
  • A brief description of the issue

Our support team will review the request and provide an appropriate solution.

Delivery Address Responsibility

Customers are responsible for providing accurate shipping information.

PikoCart is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided during checkout.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

  • Email: pikocart@gmail.com
  • Phone: 01570249889

We appreciate your trust in Pikocart and look forward to serving you.