Terms of service

Website Operation: Pikocart

On this website, the words “we,” “our,” “us,” or “Pikocart” refer to Pikocart. By using our site or purchasing any product, you agree to comply with and be bound by these Terms & Conditions.

1. General Conditions

  • You must be of legal age and legally eligible to use the products.
  • Our products or services may not be used for any illegal purpose.
  • Sending viruses, worms, or any harmful code is strictly prohibited.
  • If these terms are violated, service may be terminated.


2. Pricing

  • Product prices may change unexpectedly.
  • Due to high USD exchange rates, pricing is not stable.
  • If a seller fails to supply an order, Pikocart reserves the right to cancel the order.

3. Products

  • Products are available online only.
  • Products are available in limited quantities and are returnable only according to our Return Policy.
  • We make our best effort to display accurate colors and images; however, your monitor/display may not show the exact color.
  • If a product is counterfeit, unauthentic, or different from what was ordered, we will provide a replacement or refund within 7–15 business days.
  • We may verify or test a product if needed.

4. Accuracy of Billing & Account Information

  • We may limit or cancel any order.
  • Each user must create an account using only one registered mobile number and email address.
  • One-time promotions or coupons cannot be used across multiple accounts.

5. Discounts & Allowances

  • If a coupon or promo code is used, the discount amount is not refundable in case of a return.
  • One-time promotions cannot be used across multiple accounts.
  • Pikocart reserves the right to cancel or reject any promotion at any time.

6. Third-Party Links

  • Our site may contain links to third-party websites.
  • We are not responsible for third-party content, websites, or services.
  • For any third-party issues, please contact the third party directly.

7. Personal Information

  • Personal information is stored and handled according to our Privacy Policy.

8. Errors & Omissions

  • We reserve the right to correct any errors and/or cancel orders at any time.

9. Order Cancellation

  • If any quality issue is identified, we may cancel the order.
  • If a product is out of stock or unavailable, Pikocart reserves the right to cancel the order.

10. Prohibited Uses

You may not use the site for any of the following purposes:

  • Any illegal activity or encouraging others to do illegal acts
  • Violating copyright or other legal rights
  • Insulting, harassing, discriminating, cyberattacks, or spreading malware
  • Spamming, phishing, or data scraping
     If violated, services will be terminated immediately.

11. Disclaimer & Limitation of Liability

  • We do not guarantee that the service will be uninterrupted or error-free.
  • Pikocart is not responsible for product usage-related damage or loss unless it is covered under the brand/manufacturer warranty.
  • The service is provided on an “as is” basis.
  • Prices, specifications, and offer terms are subject to change without prior notice.
  • All images shown on our website are either digitally enhanced or taken from the mother company’s websites.
  • “Pikocart” is only a retailer. Products sold by “Pikocart” are not manufactured by “Pikocart”.

12. Severability

  • If any part of these Terms is found unlawful or invalid, the remaining sections will remain valid.

13. Termination

  • These Terms will end if you violate them or if you stop using the service.
  • Obligations and liabilities incurred before termination will continue even after termination.

14. Governing Law

  • These Terms will be governed by the e-commerce laws of Bangladesh.

15. Changes to Terms

  • We reserve the right to change, update, or replace these Terms at any time.
  • If you continue using the site after changes are posted, you agree to the updated Terms.

Contact Information

Email: pikocart@gmail.com